Warranty and Service

Dear buyer, thank you for your choice!

Our company assures its clients that we provide a service guarantee for the entire range of cosmetology products for 6 months, 12 months, 18 months and 24 months. After the warranty period has expired, the client can quickly access post-warranty services.

We are focused on the fact that we can better help you in the event that the goods you add go well. Return to our office or call +380 (73) 114 20 20 to obtain detailed information and information on all your meals.

Our Service Center is ready to receive you on weekdays from 9.00 to 18.00. You can clarify all the details in advance by contacting +380 (73) 114 20 20.

To speed up the warranty service process, you need to take with you: the product itself, a new set of factory supplies, a new set of technical documentation (Warranty Card, Sales Receipt/Invoice), a citizen’s passport or a water certificate. Qualified specialists of our Service Center organize the most accurate diagnostics of the product in order to identify problems.

WARRANTY ZOBOV'YAZANNYA

WARRANTY

The manufacturer of the product guarantees the reliable operation of the product, in addition to the technical benefits specified in the operating instructions. Defects that may be covered by the warranty term will be eliminated COSTLESS if the manufacturer is at fault, and may be eliminated on a paid basis if the supplier is at fault. .

We hope that after your visit to the Service Center, you will receive qualified assistance and will not be satisfied with the services.

We will be very grateful for your services from the Service Message, which can be sent by email to: service.beautylux@gmail.com

SMALL GUARANTEES

1. Warranty repairs are subject to the following points:

• issuing a warranty card for the added product;
• given to a non-functional device, a complete set of factory supplied ones.

2. The Service Center can provide warranty repairs in the following cases:

• damage to warranty seals;
• evidence of mechanical failures;
• wasting at devices of any kind and third-party objects everywhere;
• independent repair, repair and replacement of parts;
• damage to the instructions during operation;

3. Transportation of defective goods is carried out at the expense of the client at the address of the Service Center.

4. The warranty covers replacement parts and ongoing repairs for the duration of the warranty period.

5. The warranty does not cover the following:

• there may be defects caused by the client, as a result of careless maintenance, improper regulation, improper maintenance and the use of unclear and non-standard waste materials;
• damaged by other or third-party objects;
• damage as a result of emergency displacement and a decrease in voltage in the circuit;
• incorrect connection to power supply;
• damage as a result of natural disasters (natural phenomena);
• poshkodzhennya, viklikanі vikoristannym product not for recognition.

6. The warranty will be void if the serial number on the product is removed or changed.

7. The warranty does not extend to accessories (life elements, charging units, accessories, wearable and spare parts, connecting cords/tubes, plastic/glass stands, etc.).

8. The warranty does not extend to natural wear and tear of the product.

9. In case the faulty device cannot be repaired, an exchange is only required for the presence of the packaging, the complete delivery set, the document that confirms the payment (sales receipt or invoice), as well as the citizen’s passport for adding the goods.

NOTE

1. Whether super-sensitive food is subject to the Law of Ukraine “On the Protection of the Rights of Livestock.”
2. Early diagnostics of a product may take up to three (3) working days.
3. Warranty repairs may take up to 30 (thirty) calendar days depending on the complexity of repairs and the availability of spare parts.
4. Poshnnya Koshtiv is an instigo to the last 3 (TROOH) Banvsky Dniers for the moment of the frying of the Visnovka according to the DIAGNOVANNE TALKY TILKIA at the National Variyi Vylyuti, Zgіdo Sumi, in the commodity check.

To obtain detailed information and recommendations for all your meals, contact our office or call +380 (73) 015 20 20.